What Remarkable Associations Do That Others Don’t
Posted by philhardwick on April 4, 2008
This book is worth reading if you manage an association.
7 Measures of Success: What Remarkable Associations Do That Others Don’t
by The Center for Association Leadership. The 7 measures are:
1. A Customer Service Culture
2. Alignment of Products and Services with Mission
3. Data-Driven Strategies
4. Dialogue and Engagement
5. CEO as a Broker of Ideas
6. Organizational Adaptability
7. Alliance Building
April 4, 2008 at 10:45 pm
There’s been a lot of discussion of this book at ASAE & The Center. Check it out at http://www.asaecenter.org/AboutUs/newsreldetail.cfm?ItemNumber=19742