How much is a fair profit?

Lots of talk in the media about Exxon’s earnings for the most recent quarter.  The New York Times even pointed how how much money Exxon made per minute.  Some politicians are even talking about a windfall profits tax.  All this begs the question:  How much is a fair profit?
If you want to have some interesting [...]

London cabs promote Mississippi, Memphis and Elvis.

Tourism partners, the Memphis Convention and Visitors Bureau along with the Tourism Division of the Mississippi Development Authority have recently launched a one month moving promotional campaign involving the famous black cabs one sees in London, England.
The campaign consists of 120 taxis with 90 in London and 15 each in Manchester and Glasgow.
The cities selected [...]

7 Measures of Success of Remarkable Associations

From the book, 7 Measures of Success: What Remarkable Associations Do That Others Don’t
Measure 1: Customer Service Culture – a “we’re here to serve you” approach, not only for individual encounters, but built into the entire organizational structure;
Measure 2: Alignment of Products and Services with Mission – doing what it takes to make sure offerings [...]